How to Submit Documents by Mail or Fax When You Don't Have a Computer

Options for Submitting Documents by Mail or Fax

When to use mail or fax

Use mail or fax if you cannot upload documents from a computer and need to provide physical copies.

How to send documents by mail

• Prepare photocopies of the required documents.

• Include a brief cover note with your name, contact number, and what the documents are for.

• Use a trackable mailing service (e.g., certified mail) if the documents are important.

• Retain a copy of everything you send and note the mailing date.

How to send documents by fax

• If you don’t have a fax machine, use a local business center or an online fax service.

• Include a cover sheet with your name, contact information, and a brief description.

• Confirm the recipient fax number before sending.

• Keep the fax confirmation receipt for your records.

Scheduling an in-person appointment

• Call or email the office to request an appointment to drop off documents.

• Mention that you will bring physical copies and confirm the time and location.

• Bring photo ID and copies of any forms requested.

If documents are available on your phone

• You can show the documents on your phone during an appointment.

• If the recipient requires physical copies, ask if staff can print them when you arrive.